1. Introduction and Acceptance of Terms
    These Terms and Conditions (the "Terms") constitute a legally binding agreement between the user ("you" or "the User") and Bonjour Residences Ltd ("we", "us", "our", or "Bonjour Residences"). By accessing, browsing, or using the services and resources available or enabled via the website (the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms.
  2. Description of Services
    Property Booking and Management: Users can book properties for accommodation purposes in specified locations, and make related enquiries.
    Client Portal: A dedicated portal for users to manage bookings, track expenses, and access additional services.
    Supplier Engagement: Opportunities for property operators to collaborate with us for property management and booking facilitation.
  3. User Registration, Representations, and Warranties
    Account Creation: For certain aspects of the Services, such as the client portal, user registration and account creation may be required. By creating an account, you represent and warrant that all registration information you submit is truthful, accurate, and that you will maintain the accuracy of such information.
    User Conduct: Users must comply with all applicable laws, the Terms of this agreement, and all posted site rules and policies.
  4. User Obligations and Conduct
    Property Care and Usage: Compliance with property-specific rules such as no smoking, adherence to noise curfew, prohibition of parties, and ensuring the maintenance of the property's integrity.
    Submission of Information: Provision of accurate and complete personal and identification information via the pre-check-in form is required.
  5. Financial Terms
    Fees and Payment: Detailed payment terms including deposits, payment schedules, acceptable payment methods, and additional charges for ancillary services.
    Cancellation and Refund Policy: Explicit terms regarding cancellations, including timelines, refundable amounts, and conditions under which cancellations may be penalised or excused.
  6. Intellectual Property Rights
    Ownership and Restrictions: Recognition of Bonjour Residences' ownership of all intellectual property on the site, including trademarks, service marks, trade names, patents, copyright, and other intellectual property rights.
  7. Limitations of Liability and Disclaimers
    General Disclaimer: Disclaimer of warranties to the extent permitted by law regarding the Services.
    Liability: Explicit limitations on Bonjour Residences' liability concerning user interactions with the service, property damages, and personal injuries.
  8. IndemnificationUsers agree to indemnify, defend, and hold harmless Bonjour Residences, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the service from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to the user’s account (including negligent or wrongful conduct) by the user or any other person accessing the service using the user’s account.
  9. Dispute Resolution and Governing Law
    Governing Law: These Terms and your use of the Services shall be governed by and construed in accordance with the laws of Scotland, without regard to conflict of law principles.
    Dispute Resolution: Agreement to first attempt to resolve disputes with Bonjour Residences informally. In the event that disputes are not resolved informally, users agree to submit to the exclusive jurisdiction of the courts located in Scotland.
  10. Modification and Variation
    Changes to Terms: Bonjour Residences reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms at any time.
    Notification of Changes: While we may choose to notify users of changes to the Terms, it is ultimately the responsibility of the user to check these Terms periodically for changes.
  11. Miscellaneous Provisions
    Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
    Entire Agreement: These Terms constitute the entire agreement between you and Bonjour Residences regarding the use of the Services.
  12. Contact Information
    For any questions regarding these Terms, please contact us at reservations@bonjour-residences.co.uk.