Crew Pass conditions

1. Who can buy a Pass

The Crew Pass is for businesses that house contractor or project crews. It is not available to consumers.

Applying costs nothing. We only offer you the Pass after we have looked at your next placement and told you it can qualify. If your placement cannot qualify we say so and quote you normally instead.

One Pass per company. It is a trial, not a discount scheme.

2. What the £300 buys

The Pass costs £300 plus VAT, charged once. It buys six weeks of sourcing on your requirement: we search the market, negotiate the rates, and you get a named contact who owns your placement from requirement to check-out.

It is not a deposit against accommodation, it is not a subscription, and it is not credit. The accommodation itself is quoted and paid separately, as normal.

3. The six-week window

The window starts on the day your payment reaches us and runs for six weeks, that is 42 days.

A qualifying placement has to start inside that window. It does not have to finish inside it. A crew that checks in on day 40 and stays two months still counts.

4. What counts as a qualifying placement

All four of these, on a single placement:

• A crew of four or more people.
• Housed through Bonjour Residences, on accommodation we sourced and contracted.
• Thirty nights or more.
• Checked in inside the six-week window.

Several short bookings are not added together to reach the floor. If a crew demobilises early and the stay comes in under thirty nights, that placement has not qualified, but the Pass does not die with it: you have the rest of your six weeks to start another crew, and if that one runs the month, it counts.

5. How the £600 is paid

Once a qualifying placement has checked out, we pay you £600 within ten working days.

You choose how: bank transfer to your account, or credited against your next invoice with us. You choose at check-out, not when you buy.

The £600 is paid once per Pass, on the first placement that qualifies.

6. The review we ask for

After check-out we ask you to write one honest public review of how it went, on LinkedIn or Google, whichever you use.

We ask for an honest review, not a good one. The £600 does not depend on what the review says, only on it being written. If we have made a mess of your placement we would rather read it in public than not know.

A review written by a Crew Pass holder should say so. That keeps everyone on the right side of the rules on incentivised reviews.

7. If nothing qualifies

We keep the £300 and you keep the work. Every option we sourced and every rate we negotiated is yours to use, with us or without us.

One exception: if we present you no options at all against a requirement you gave us, the £300 comes back in full.

8. Paying for the accommodation

During the Pass, accommodation is quoted and paid upfront. Payment terms are something we can look at once we have a trading history together, subject to credit approval. That is a later conversation and it is not part of the Pass.

Each booking is governed by our Client Terms and Conditions. These conditions sit alongside them and cover the Pass only.

9. No lock-in

No subscription, no auto-renewal, no notice period and nothing to cancel. Nothing happens automatically when the six weeks end.

The Pass is not exclusive. You do not have to route any other accommodation through us, and there is no volume commitment anywhere in it.

10. Stopping, and changes to the offer

You can stop using the Pass whenever you like. Outside section 7, the £300 is not refundable, because the sourcing work has been done.

We may change or withdraw the offer for new applicants at any time. That never changes the conditions of a Pass already paid for: yours are the ones you were sent in writing on the day you bought it.

11. Your details

We use what you tell us to source and quote your placement and to run the Pass. We do not pass your details to anyone else. See our Privacy Policy for how we handle them and what you can ask us to do with them.

12. Who you are dealing with

Bonjour Residences Ltd, a company registered in Scotland, company number SC670505, VAT registration GB401883804. Registered office: 5 South Charlotte Street, EH2 4AN, Edinburgh.

Questions about any of this: email reservations@bonjour-residences.co.uk or call +44 (0)131 6050268. We will answer in writing, so you have it on record.